by Phavanhna Douangboupha
This is a brief and initial description of a proposal for resource pooling and scheduling systems during a disaster and/or crisis situation using a handheld device and the WWW technologies. The ideas are formed as a result of discussions with Prof. Jeff Sonstein (the Center for the Handheld Web, Department of Information Technology, Rochester Institute of Technology). The proposal is still at an early stage; hence all feedback and suggestions will be highly appreciated and are more than welcome. This proposal covers a lot of areas and will be narrowed down further after receiving feedback. If you are interested, please come back and read my next blog to see which direction (if I can decide) I will pursue.
The two main target user groups are emergency respond teams and general public. The following are possible scenarios of when the systems could be useful.
1. A medical doctor receives an alert that contains information about a disaster in the area on a handheld device. The doctor will then browse through the information provided on the device. The systems will provide information to the doctor as to the distance and time it would take to get to the location. The information will be updated in real time to alert users about any possible traffic issues and unexpected conditions, for instance, when roads are closed or cut off unexpectedly during the disaster. The systems will also display the current situation: an authorized user would be able to see the latest on-site resource information (e.g. how many doctors are already on-site). Upon the doctor’s arrival, the device will report his/her location directly to the central system, therefore eliminating the need for personal reporting. The information will be shared among disaster command centers. The tracking system will automatically be seen by authorized people such as the mayor or emergency personnel in charge. They would use the information to come up with an appropriate plan.
2. A crisis manager on- or off-site requires a resource management system to provide him/her with information needed to effectively assess the situation. Tiesyte, D., & Jensen, C. S. (2008, April) presents a technique for efficient cost-based tracking of scheduled vehicle journeys. They believe that geographical positioning and wireless communication technologies are useful to the managers and users of the fleets on vehicle status tracking. By the same token, data from existing centralized systems of resource pooling and scheduling systems will be highly critical during a crisis. It will support a specific subset of management decisions. For instance, how many medical doctors have already arrived on-site, how many more are required, how many more are on their way, and how much time it would take to get to the site?
3. A victim or a citizen who needs help, which could be as simple as needing evacuation from an affected area. During disasters, it is expected that wired communication, such as a landline, would be cut. Consequently, mobile communication is known to be a solution for such situations. Therefore, the technology should be easy to use; it should enable fast interaction between users and the systems during an emergency.
4. A citizen who responds to the crisis by sharing information and resources with other users. For instance, someone who happens to be in the same area and is willing to pick up neighbors who need to be evacuated. This would be particularly crucial in remote areas where help from emergency personnel may take more time to arrive. During high demand resource situations, sharing of resources among citizens (wherever possible and reasonable) will not only reduce the requirement for government/agency resources, but more importantly, it will assure the faster delivery of assistance. Having said that, there might be issues relating to trust and security which could be further investigated.
5. A father or a family member who uses the handheld device to locate or track their loved one’s current location. As suggested by Prof. Jeff Sonstein, during a disaster, it is possible for family members to get separated due to various reasons. The ability to track and communicate with members of their family could ease their anxieties somewhat.
6. Citizens who are interested in the current status of the crisis.
The idea of the project is to utilize handheld devices and WWW technologies combined with user generated content during a disaster or a crisis situation. The technology is a tool to support resource pooling and scheduling. To implement this system, it is required to have a web application to interact with users and accept or grab data from various sources. The data will then be analyzed to feed into the central data source. Consequently, suggestions (predictions) and plans for the resource sharing and pooling will be generated. For example, the system shall have an algorithm to predict, based on data, a near-future resource requirement such as how many medical doctors will be needed or how many rescue vehicles will be required. The number of vehicles to send to suburb A might be less compared to suburb B, if people in suburb A have already been evacuated, or already have enough shared resources (cars) among them. Additionally, information about which cities can pool resources and the estimated travel times to deliver the resources will help a mayor or a chief of police address the situation more effectively. The project will make use of existing technologies such as GPS systems, Google map, Ushahidi resource, and the location-aware routing prediction method such as in Zhang, Q., Mayes, K., & Markantonakis, K. (2005) and Tiesyte, D., & Jensen, C. S. (2008). The system will provide information regarding possible traveling routes from point A to point B on a handheld device and give notification on any problematic traveling routes for users, especially when urgency and timing are highly critical. The sensitive information will only be shared among authorized users such as policemen, medical personnel, firemen, rescuers, emergency teams, etc. This information will be pulled from all existing databases. Examples of such information include personnel information and city resource information. Other kinds of data required include scraping from other online existing sources that will not be stored on a database. Nevertheless, a derived report or the result analysis data could be stored on the database for further situational analyses. Lastly, the handheld device should have a simple user interface not only to provide information to users but also to allow users to share their information. These are the three possible sources of data – private or government data, data that are already existing online (e.g. Ushahidi), and user-generated contents.
Possible Users:
- A medical doctor, a policeman, a fireman, emergency personnel, etc.
- A mayor or a police chief on location or off-site
- A citizen in the area who needs/requests help
- A citizen in the area who is available to help/has resources to share
- A citizen who is interested in the situation or needs information about crisis for various reasons.
Some Advantages:
- Accessibility – mobile
- Sharing data and information anytime and anywhere; data sharing among citizens – user-generated content. For instance, an accident might block traffic on a small road where it is less likely to be reported. This real-time information could be shared among users.
- Scheduling and sharing resources
- GPS location
- Prediction systems to identify the best resource sharing and pooling to report to a decision maker
- Prediction systems to provide several directions to users according to their GPS’s location
Possible Connection Structures:
- Client to Client
- Client to Server
- Server to Client
- Server to Server.
Some Issues/Concerns:
- How to integrate data from different sources?
- How to check/confirm data integrity from user-generated content?
- What algorithm to use for the prediction systems?
- System Security Issues
- Is the scope of the project too broad/big? Basically, this idea can be seen from the perspective of resource management. But it also includes the general user’s functionalities during a crisis.
Some Current Technologies:
- An intelligent and situation-aware pervasive system to support debris-flow disaster prediction and alerting in Taiwan2.
- A wireless First Responder Handheld Device for Rapid Triage, Patient Assessment and Documentation during Mass Casualty Incidents1.
- Cost-based tracking of scheduled vehicle journeys3.
- Ushahidi [An opensource project for handheld device where people can submit crisis information to the website]4.
References (Annotated Bibliography)
1. Killeen, J. P., Chan, T. C., Buono, C., Griswold, W. G., & Lenert, L. A. (2006).
A Wireless First Responder Handheld Device for Rapid Triage, Patient
Assessment and Documentation during Mass Casualty Incidents. AMIA Annu Symp
Proc, 429-433. Retrieved September/October 30, 2008, from American
Medical Informatics Association Web site: http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1839472
This article describes systems that provide wireless handheld device solutions with an electronic medical record in a mass casualty incident or a disaster. This paper shows how important accessible and timely information is during a critical situation where essential communications are highly important. Consequently, the technology is shown to be a valuable tool in particular where there are limited resources.
2. Kung, H.-Y., Ku, H.-H., Wu, C.-I., & Lin, C.-Y. (2008, January). Intelligent and situation-aware pervasive system to support debris-flow disaster prediction and alerting in Taiwan. Journal of Network and Computer Applications, 31(1), 1-18 . Retrieved September 12, 2008, from The ACM Portal 2008 Web site: http://portal.acm.org/citation.cfm?id=1321783.1321931&coll=&dl=ACM
This is one of the most current academic papers in the field of disaster prediction and alerting mobile Internet communication. The article contains figures of the network and system architecture that provide a broad perspective on how the systems can be implemented using mobile appliances and the Internet. Consequently, this shows a solution of how mobile appliances and Internet technologies can be applied to solve a real life problem.
3. Tiesyte, D., & Jensen, C. S. (2008, April). Efficient Cost-Based Tracking of Scheduled Vehicle Journeys. IEEExplore, 9-16. Retrieved September 12, 2008, from The Ninth International Conference on Mobile Data Management Web site: http://ieeexplore.ieee.org/iel5/4511414/4511415/04511429.pdf?…[more]
This paper provides an example of how a mobile device solution can be used in developed countries. This provides a different point of view on the topic. It is also a technical paper that contains a general algorithm for the vehicle journeys system and its experimental results. This paper also states several future research directions on the topic.
4. Ushahidi [An opensource project for handheld device where people can submit crisis information to the website.]. (n.d.). Retrieved September 11, 2008, from Ushahidi.com Web site: http://www.ushahidi.com/
This site has links to articles and current solutions for mobile disaster warning systems. The website is also a forum where the technology discussions can be viewed.
5. Zhang, Q., Mayes, K., & Markantonakis, K. (2005, November). A user-centric m-payment solution. IEEE Mobility Conference 2005. Retrieved September 10, 2008, from IEEE Xplore Web site: http://ieeexplore.ieee.org/iel5/11013/34698/01656674.pdf?…[more]
The article proposes a user-centric design approach for mobile payment technology. From the solution, several technologies can be identified. It provides a technical solution which can be used to investigate how to develop the technology.
Links to other blogs in this project